PRIVACY POLICY
Effective Date: May 04, 2026
1. Who We Are
Scent District (“we”, “our”, or “us”) operates the website https://scentdistrict.ca. We are a Canadian-based retailer located in Toronto, Ontario, specializing in authentic fragrances sourced through trusted distributors.
If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:
Email: info@scentdistrict.com
2. Information We Collect
We collect personal information in order to provide and improve our services. The types of information we may collect include:Â
a) Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Account Login details (if you create an account)
b) Order Information
- Products purchased
- Order history
- Transaction details
c) Technical Information
- IP address
- Browser type and device information
- Pages visited and interaction data
d) Optional Information
- Reviews, comments, or feedback submitted on the website
- Marketing preferences (if you opt in)
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates and confirmations
- Improve website functionality and user experience
- Send marketing communications (only with your consent)
- Prevent fraud and enhance security
4. Payments
We use third-party payment processors to securely handle transactions.
Transactions are processed through Moneris. We do not store or have direct access to your full payment card details. All payment information is processed securely in accordance with industry standards.
We may offer traditional payment methods in the future, including Paypal. These providers may collect and process your payment information in accordance with their own privacy policies.
5. Shipping & Fulfillment
To fulfill your orders, we may share your name, address, and contact details with third-party shipping carriers. This information is used solely for delivery and order tracking purposes. We currently ship within Canada and the United States.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. Cookies may be used to:
- Remember your preferences and login status
- Maintain your shopping cart
- Analyze how users interact with our website
You can choose to disable cookies through your browser settings, though this may affect certain website functionality.
7. Analytics & Marketing Tools
We use third-party tools to understand user behavior and improve our website. These may include services such as Google Analytics, which collects information about how visitors use our website. We may also use marketing tools (such as email platforms) to send promotional communications, but only if you have opted in to receive them.
8. Account Registration
If you create an account on our website, we store the personal information you provide in your user profile. You may view, update, or delete your account information at any time. We retain account data for as long as your account remains active or as needed to comply with legal obligations.Â
9. Comments & User Content
If you leave comments or reviews on the site, we collect the data shown in the form, along with your IP address and browser information to help detect spam. Comments may be checked through automated spam detection services.
10. How We Share Your Information
We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary, including:
- Payment processors
- Shipping providers
- Website analytics services
- Email marketing platforms
All third parties are required to handle your data securely and only for the intended purpose.
11. Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Maintain records for legal and accounting purposes
- Provide ongoing customer support
Order and account data may be retained for a reasonable period unless you request deletion, subject to legal requirements.
12. Your Rights
In accordance with PIPEDA, you have the right to:
- Request access to personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data (subject to legal limitations)
To make a request, please contact us at: info@scentdistrict.com
13. Data Security
We take reasonable measures to protect your personal information. Our website uses SSL encryption and secure hosting environments to safeguard your data against unauthorized access, disclosure, or misuse.
14. Embedded Content & Third-Party Links
Our website may include content or links to third-party websites. These external sites may collect data about you, use cookies, and track your interactions independently. We are not responsible for the privacy practices of third-party websites.
15. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.Any upddates will be posted on this page with a revised effective date.